Payment for our service is made in advance. Third-Party fees, such as court filing fees, will be invoiced and is payable before disbursing on your behalf.
Payments by credit card will appear on statements as Untie the Knot Divorce Service.
Service Guarantee
We guarantee that your documents will be completed and forwarded to you promptly. Usually within two (2) weeks after we receive your completed Questionnaire, provided:
any additional information and/or documentation required is received; and
any payments required have been paid in full.
Several factors beyond our control may affect the processing of your divorce application once it has been submitted to the court and therefore, we cannot guarantee the time it will take for your application to be processed by the court.
Experience has shown us that although the majority of divorces are completed in about six to eight (6-8) months, it can take longer for your divorce to be finalized. It is therefore strongly recommended that you begin your divorce proceedings well in advance of planning a wedding!
Cancellations
Your application can only be canceled if your request is received before we have begun to prepare your documents.
Delivery of Documents
Your documents will be delivered to you either by regular mail or email.
If you choose to have your documents delivered to you by regular mail, they will be sent via Canada Post. Regular postage rates are included in our fees. If you request to have your documents delivered expeditiously, additional charges will apply.
If you choose to have your documents delivered to you by email, they will be sent in PDF format.
Disclaimer
We help with uncontested divorces where both parties are in full agreement on all terms, including parenting arrangements and child support. We are not a law firm and cannot offer legal advice. If you have unresolved disputes related to decision-making responsibility, parenting time, child support, or other legal matters, please consult with a family lawyer for guidance.